Shaper Pro Care is an add-on for Shaper Origin Gen2.

With Shaper Pro Care, you’ll have access to their Hot Swap tool replacement service, reducing the possibility of project delays.If you experience a problem with your Origin and Shaper’s support team is unable to resolve the issue in the field, the tool will be immediately exchanged for a replacement unit. All costs are covered by Shaper.

Shaper Pro Care also includes live phone support available between 9 am. to 5 p.m. Pacific Time (Monday-Friday).